Privacy Policy

Last Updated: September 2026

At Fyndin, accessible through fyndin.online, we respect your privacy and are committed to protecting the personal information of our visitors, registered users, authors, contributors, and other people who interact with our platform.

This Privacy Policy explains what information Fyndin may collect, why we collect it, how we use and protect it, when information may be shared, and the choices and rights available to you.

By accessing or using Fyndin, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.

1. About Fyndin

Fyndin is an online information and knowledge platform focused primarily on Rwanda and Africa. Our content may cover government services, business, finance, education, technology, travel, everyday life, news, guides, tutorials, and other useful information.

Fyndin may also provide features that allow users to create accounts, contribute content, interact with other users, become authors or contributors, and participate in eligible rewards or monetization programs.

2. Information We Collect

The information we collect depends on how you interact with Fyndin.

2.1 Information You Provide to Us

You may voluntarily provide personal information when you:

• Create or manage a Fyndin account
• Submit an article or other content
• Create an author or contributor profile
• Contact us
• Submit a support request
• Comment on an article
• Participate in rewards or author programs
• Subscribe to communications where available
• Report content, abuse, fraud, or other issues

This information may include:

• Name or display name
• Username
• Email address
• Password or account authentication information
• Profile information
• Articles, comments, images, and other content you submit
• Messages and information contained in support requests
• Information necessary to process eligible rewards or payments

We encourage you to provide only information that is reasonably necessary for the relevant service.

2.2 Information Collected Automatically

When you visit Fyndin, certain technical and usage information may be collected automatically by our website, hosting infrastructure, analytics services, security systems, advertising providers, or other technologies.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Screen and device information
• Pages viewed
• Links or buttons interacted with
• Referring website or search source
• Date and time of visits
• Approximate geographic information
• General website usage information
• Error and diagnostic information

This information is generally used for website security, analytics, performance monitoring, troubleshooting, and improving the Fyndin experience.

3. How We Use Personal Information

Fyndin may use information collected through the website for legitimate operational, business, security, and service-related purposes, including:

• Providing and operating Fyndin
• Creating and managing user accounts
• Authenticating users
• Publishing and managing user-submitted content
• Managing author and contributor profiles
• Processing eligible rewards and payments
• Responding to questions and support requests
• Communicating important information about the platform
• Improving website functionality and user experience
• Understanding how visitors use our website
• Measuring the performance of our content
• Detecting spam, fraud, abuse, and suspicious activity
• Protecting the security of our website and users
• Maintaining technical and operational records
• Displaying and measuring advertising
• Complying with applicable laws and legal obligations
• Enforcing our Terms and Conditions and other applicable policies

We aim to collect and use personal information only for appropriate and relevant purposes.

4. User Accounts

Certain Fyndin features may require you to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You should immediately contact Fyndin if you believe that your account has been accessed without authorization or that your account credentials have been compromised.

Fyndin may restrict, suspend, or terminate accounts where reasonably necessary to protect the platform, users, or third parties, or where an account violates our Terms and Conditions or applicable law.

5. User-Submitted Content and Public Information

Fyndin may allow registered users and authors to submit articles, comments, images, profiles, and other content.

Information associated with content that you intentionally make public may be visible to other visitors and may potentially be indexed by search engines.

For example, depending on the features available on Fyndin, your public information may include:

• Display name
• Author name
• Profile information
• Published articles
• Comments
• Public profile information

Do not publish sensitive personal information in articles, comments, profiles, images, or other publicly accessible content unless you have a legitimate reason and are comfortable with that information becoming publicly available.

6. Cookies and Similar Technologies

Fyndin may use cookies and similar technologies to provide functionality, improve security, remember preferences, understand website usage, and support advertising.

Cookies may be used for purposes including:

• Keeping users signed in
• Remembering preferences
• Supporting website functionality
• Improving website performance
• Security and fraud prevention
• Website analytics
• Advertising and advertising measurement

You can control or delete cookies through your browser settings. However, disabling certain cookies may prevent some features of Fyndin from working correctly.

7. Analytics

Fyndin may use analytics tools to understand how visitors interact with the website.

Analytics services may collect information such as:

• Pages visited
• Traffic sources
• Device and browser information
• Approximate geographic information
• General interaction information
• Session and usage information

We use analytics information to understand which content is useful to visitors, identify technical problems, improve the website, and make better editorial and product decisions.

8. Advertising

Fyndin may display advertisements through third-party advertising providers, including Google AdSense and other advertising networks.

Advertising providers may use cookies, web beacons, device identifiers, or similar technologies to display, personalize, measure, or improve advertisements.

Depending on the advertising services used on Fyndin and the visitor's location, advertising providers may process information relating to a user's interaction with advertisements or websites.

Third-party advertising providers operate under their own privacy policies and terms. Fyndin does not control the independent privacy practices of those providers.

Where required by applicable law, Fyndin may provide appropriate consent or privacy controls for advertising technologies.

9. Third-Party Services

Fyndin may use third-party companies and services to operate and improve the platform.

These services may include:

• Web hosting providers
• Website analytics providers
• Advertising providers
• Payment processors
• Email and communication services
• Security and fraud-prevention services
• Content delivery services
• Authentication or account services
• Other technology providers necessary to operate Fyndin

These third parties may process information on behalf of Fyndin or independently according to the services they provide and their applicable privacy policies.

10. Author Rewards and Payments

Fyndin may offer eligible authors or contributors rewards, earnings, or other forms of compensation according to the rules of the applicable program.

Where necessary to operate such programs, Fyndin may collect information required to:

• Verify an author or contributor
• Determine eligibility
• Calculate rewards or earnings
• Process payments
• Prevent fraudulent activity
• Maintain financial records
• Meet applicable legal obligations

Where third-party payment providers are used, payment-related information may be processed by those providers in accordance with their own terms and privacy policies.

Fyndin will seek to limit payment-related information collection to what is reasonably necessary for the relevant transaction or program.

11. How We Protect Your Information

Fyndin takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, disclosure, or destruction.

Depending on the nature of the information and our technical environment, security measures may include:

• Password protection
• Access controls
• Secure account authentication
• Server security measures
• Security monitoring
• Fraud and abuse detection
• Software and security updates
• Restricted access to personal information

However, no website, online service, database, or method of transmitting information over the internet can be guaranteed to be completely secure.

Users should therefore avoid submitting highly sensitive information through unsecured channels.

12. When We May Share Information

Fyndin does not sell personal information simply for the purpose of selling personal data.

We may disclose or provide access to information where reasonably necessary for legitimate purposes, including:

• Operating and maintaining Fyndin
• Providing services requested by users
• Processing rewards or payments
• Working with technology and service providers
• Maintaining website security
• Preventing fraud, spam, or abuse
• Investigating violations of our policies
• Complying with applicable legal requirements
• Responding to valid legal or governmental requests
• Protecting the rights, property, safety, or security of Fyndin, our users, or others

Information that you intentionally publish publicly may naturally be accessible to other visitors, search engines, or third parties.

13. Legal Basis for Processing

Depending on the circumstances and applicable law, Fyndin may process personal information on the basis of one or more lawful grounds, including:

• Your consent
• The need to provide a service you have requested
• Compliance with legal obligations
• Protection of the security and integrity of our platform
• Legitimate operational interests, where permitted by applicable law

Where processing is based on consent, you may have the right to withdraw that consent, subject to applicable legal and operational limitations.

14. Data Retention

Fyndin may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The purpose for which the information was collected
• Whether you maintain an active account
• Legal and regulatory requirements
• Financial and accounting requirements
• Security and fraud-prevention requirements
• Dispute resolution
• Enforcement of agreements and policies

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate and legally permitted.

15. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information.

These rights may include:

• The right to request access to personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion where legally applicable
• The right to obtain information about certain processing activities
• The right to object to certain processing
• The right to request restriction of certain processing where applicable
• The right to withdraw consent where processing is based on consent
• The right to raise a privacy-related complaint with an appropriate authority where applicable

These rights may be subject to legal exceptions, verification requirements, or other limitations.

To submit a privacy request, contact Fyndin through the contact information available on our website. We may need to verify your identity before processing certain requests.

16. Account and Information Deletion

If you want to request deletion of your Fyndin account or personal information, you may contact us through our available support or contact channels.

We will review the request and take appropriate action where deletion is legally and technically possible.

Some information may need to be retained when required for legal obligations, fraud prevention, financial records, dispute resolution, security, or other legitimate purposes.

17. Children's Privacy

Fyndin is a general-audience information website.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to Fyndin in circumstances where such collection was not appropriate, please contact us so that we can review the matter and take appropriate action.

18. Links to Third-Party Websites

Fyndin may contain links to external websites and services, including government websites, banks, telecommunications companies, educational institutions, technology platforms, social networks, and other third-party websites.

These external websites are not controlled by Fyndin.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

When you follow an external link, you should review the privacy policy and terms of the website you visit.

19. International Data Processing

Some third-party service providers used by Fyndin may process information in countries outside Rwanda.

Where applicable, Fyndin will seek to use appropriate safeguards for personal information processed through such services and will take reasonable steps to comply with applicable data-protection requirements.

20. Rwanda Data Protection and Privacy

Fyndin is committed to respecting applicable data-protection and privacy requirements in Rwanda.

Our privacy practices are intended to take into consideration Rwanda's applicable data-protection and privacy framework, including requirements relating to the collection, use, storage, protection, and disclosure of personal information.

Nothing in this Privacy Policy is intended to remove or restrict any privacy rights that you may have under applicable law.

21. Changes to This Privacy Policy

Fyndin may update this Privacy Policy from time to time to reflect changes to our services, technologies, legal requirements, or privacy practices.

When we make changes, we may update the Last Updated date displayed at the beginning of this page.

We encourage visitors and users to periodically review this page to remain informed about how Fyndin handles personal information.

22. Contact Fyndin

If you have questions, concerns, requests, or complaints relating to this Privacy Policy or the handling of your personal information, please contact Fyndin through the contact options provided on our website.

Website: Fyndin

Domain: fyndin.online

When contacting us about a privacy request, please provide enough information for us to understand and respond to your request. We may request additional information where necessary to verify your identity or protect your account.

23. Acceptance of This Privacy Policy

By using Fyndin, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, subject to your rights under applicable law.

Last Updated: September 2026